Exchange Policy
RETURNS FOR EXCHANGES |
You have 3 days after receiving the item to request an exchange. The exchange has to be approved by our Customer Care dept. Please contact us at soufiiarte@gmail.com and allow us 48 h to confirm. Return shipping is to be paid by the customer.
The item has to be in the original condition you received it, unworn, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Pls contact us for any question regarding an exchange at soufiiarte@gmail.com.
Exceptions / non-returnable items
No returns/exchanges on custom orders or sale items.
Damages and issues
In the event the item is damaged upon arrival please take a photo of the package and the item, and email it immediately to soufiiarte@gmail.com
Thank you for your Cooperation.